In response to the COVID-19 Outbreak:
HHSC Work Group in-person meetings are temporarily suspended.  Most groups are currently holding on-line meetings.  If you are uncertain as to the work group’s meeting information and would like to contact the chairperson for information or to be placed on their contact list, click here.   You can also contact Mollie Ravenscroft at
  • For those receiving WVDHHR assistance who have questions about benefit status during the COVID-19 outbreak, click here for responses to frequently asked questions.
  • Remember that an information hotline to address public and medical provider questions and concerns regarding Coronavirus Disease 2019 (COVID-19) is available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public, and the state’s response.   For the most up-to-date information, please visit or
  • Information for parents and coping can be found at Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease 2019 (COVID-19).
  • A county by county listing of feeding sites/bus-based feeding routes for the school children is available at .  This may change without much notice as counties consider safety of food delivery personnel.
  • FCC CONSUMER ADVISORY: COVID-19 SCAMS: The Federal Communications Commission has a COVID-19 Consumer Warnings and Safety Tips webpage – – to alert consumers to the growing number of scam phone calls and texts related to the coronavirus pandemic.  Scammers are promoting fake cures, fake test kits, sending hoax text messages, and generally preying on virus-related fears.
  • West Virginians applying for unemployment benefits should not to go to a local unemployment office in person but rather to apply online or by telephone at 1-800-252-JOBS, which is 1-800-252-5627.
  • Information for veterans regarding services can be found here:
  • Testing for COVID-19:  MARTINSBURG  LOCATION: Berkeley Medical Center, 2500 Hospital Dr., Martinsburg, WV 25401  HOURS: Mon-Sun 10 am- 4 pm
    • Patients without a valid order for testing should contact primary-care office to determine if they need a screening test. They can also contact the WVU Medicine Nurse Navigator line at 304-598-6000 Option 4.Tests will be reserved for people who meet screening criteria based on CDC recommendations and are sick with symptoms that are consistent with COVID-19: fever, cough, and shortness of breath. The testing itself will be supported by both Quest Diagnostics and LabCorp, which will process the specimens that WVU Medicine collects from patients. Patients will typically learn test results in three-to-four days, although time will likely vary based on the volume of tests these two companies will be performing.


The Health and Human Services Collaborative (HHSC) of the Family Resource Network of the Panhandle (FRNOTP) brings together broad representation from Berkeley, Jefferson, and Morgan Counties of West Virginia to identify and achieve solutions needed to enhance the well-being of children, families, and their communities.  The HHSC and its Work Groups accomplish this work through a  planning process that includes specific goals, objectives, and activities. The resulting HHSC Work Plan is coordinated by the HHSC Steering Committee of the FRNOTP Board. The HHSC strives to ensure all sectors of the community are represented on the Work Groups that develop and implement its overall HHSC Work Plan.

Operating Principles of the Health and Human Services Collaborative

HHSC Work Group Meetings

For information on previous meetings, including minutes or agendas, contact  To be placed on the chair’s mailing list for future meetings, please contact the chair (click here) or contact